Privacy Policy

We value the trust you place in us. We seek the highest standards for secure transactions and the confidentiality of consumer information. To understand more about our information gathering and sharing policies, please read the statement below.

Important Notes:

  • You accept this Privacy Policy’s terms and conditions by accessing this website. Please avoid using or browsing our website if you disagree.
  • You expressly agree to the use and disclosure of your personal information by us in the ways described in this Privacy Policy just by using the Website. The Terms of Use contain this Privacy Policy and are subject to them.
  • Our privacy policies are subjected to change at any time. Please periodically review this policy to make sure you are aware of the updates.

Collection of Personally Identifiable Information and other Information

When you use our website, we occasionally request and save personal information from you, which we then collect and store. Our main objective is to give you a secure, effective, effortless, and unique experience. As a result, we can offer services and features that will most likely satisfy your needs and tailor our website to make using it safer and simpler for you. More importantly, we also gather from you whatever personal data we deem necessary to fulfil this objective.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We get information about your purchasing habits if you decide to make a purchase through the website.

If you transact with us, we may also collect additional information from you, such as your billing address, credit card number, expiration date, and/or other payment instrument information, such as tracking data from cheques or money orders.

We will collect the information you give us if you choose to offer feedback or post messages in our message boards, chat rooms, or other message areas. As allowed by law, we keep your information as long as it’s required to resolve disputes, offer customer assistance, and troubleshoot issues.

We may collect information about you into a file if you send us personal correspondence, including emails or letters, or if other users or other parties send us correspondence regarding your actions or postings on the Website.

When you create a free account with us, we ask for personally identifiable information from you, such as your email address, name, phone number, credit card or debit card information, or details of other payment instruments. Various actions (like placing an order) do require registration even though you can view some areas of our website without registering. Your contact information is used by us to send you offers that are personalized to your interests and past purchases.

All about Cookies

On some Website pages, we use data collecting tools like “cookies” to track visitor behaviour, track the success of our promotions, and advance trust and safety. Cookies are little files that are downloaded to your computer’s hard drive and help us provide our services. We provide some features that can only be accessed by using a “cookie.”

You may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Use of Demographic and Profile Data Information

We use your personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

We collect and analyze user demographic and profile information about their online behaviour on our website as part of our ongoing efforts to enhance the offerings of our products and services.

Your IP address is tracked down and used by us to manage our website and assist in server troubleshooting. Additionally, your IP address is used to identify you and compile general demographic data about you.

Sharing of Personal Information

We might share personal data to our affiliates and other corporate entities. Unless you specifically opt out, these organisations and their affiliates may market to you as a result of such sharing.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links with other sites

Our website contains connections to other site that may track your personally identifiable data. The linked websites’ content and privacy policies are not the responsibility of customelements.in

Security Measures

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. We provide the usage of a secure server whenever you modify or access the information associated with your account. Once we have your information, we follow strong security procedures to keep it safe from unwanted access.

Opt-out Choice

After creating an account, we give all users the option to choose whether or not they want to receive non-essential (promotional, marketing-related) emails from us on behalf of our partners.

Advertisements on customelements.in

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

User Consent

You consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy by using the website and/or by providing your information. This consent includes, but is not limited to, your consent to the sharing of your information in accordance with this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

How customers / users can request Data Deletion?

We provide you with the ability to delete your data, by sending an email to support@customelements.in with the subject line– ‘Data Delete Request’ from your registered email id, following which all information will be deleted from our systems.

Optionally for our records, we would appreciate if you mention on why you would like to delete the data from our systems in the body of the email. This will help us understand if there is a security flaw from our side.